Martin and his co worker did a great job on cleaning my couches. I would highly recommend them to do your carpet and upholstery cleaning. Very nice to top it off !
From calling to get info, to Martin and his helper coming to clean our carpets, the experience and service were exceptional! Will definitely be calling again!
Martín and his team did an amazing job on our carpet! They worked quickly and were able to get all stains and smells out of our carpet. All for a very affordable price. I will keep them in mind if I ever need carpet cleaning services again!
Did an outstanding job...we have pets in the house so you know what that means and by the time Pure Heaven left the carpet looked like it was almost new. GREAT JOB!!! Very professional yet very friendly and personable.
We hired pure heaven to stretch our carpet upstairs which included an large living room, long hall, and bedroom. Approximately 750 sq ft. We proactively move some smaller furniture out of the way. They moved, and worked around the larger heavy furniture. They were professional, great communications, and did a fabulous job. Now adays its hard to find an honest firm with integrity and a solid work ethic. If you contact this company they will have exceptional communication, be on time and do great work. Very very happy I found and contacted the for the job. In fact, I plan on hiring them to clean living furniture next. Call, you will not be disappointed in the extremely great service you will receive.
Superb job - carpets look brand new. Won’t hesitate to use them in the future & feel confident to recommend their services to fam & friends.
I had an excellent experience with Pure Heaven. I requested a deep clean and repairs for a couple holes. The clean was perfect, but after drying I noticed the patches were discolored; the spare carpet used had been stored in the attic and was stained in the area used for the repairs. Martin returned at no cost, pulled the spare carpet from the attic to see it in a better light, and replaced both patches despite me only requesting one, and even performed a complimentary cleaning of some stains left by another contractor. He was a real pleasure to work with and I will be recommending to friends and family.
Martin did my Ethan Allen sectional and it is amazing how detailed he is with his work. Explaining all and how the colors seemed to come back. I have never had it cleaned
My neighbor gave me their info a year or 2 ago and they did so well with my upstairs that I had to call them back when I needed my sons room and my closet’s carpet cleaned and I cannot recommend enough! They went above and beyond! 10/10 recommend!
Very responsive and they did a great job on our carpets/dryer duct cleaning
Wonderful. My 88 yr old brother thought his carpet was brown!! Great job & thank you so much for your promptness,
I have been the recipient of many good leads for goods and services due to our friendly neighbors on Sun City Tx. F.B. page and for this I THANK YOU heartily! Recently, I asked for recommendations for upholstery cleaning companies and received several suggestions from happy customers. We ended up going with Pure Heaven carpet and upholstery company with Martin Palacious (owner) and another person coming out to clean our two sofas. This company has been one of the most fabulous companies to work with from start to finish due to 100% customer friendly service with great follow through. They took our request for an appointment and followed through with text as to day and time. They gave us a 2 hour window (10-12) and said that Martin would call us 1/2 hour out from his arrival time which he did. Both Martin and his partner were conversational and all smiles the whole time they were here and they worked in tandem as they did. The sofas look amazing and smell like they were fresh breeze dried on a lovely sunny day. When researching their company, we saw that they received many, many enthusiastic “5 star” reviews. On top of all of this, they were less expensive than other companies we had researched. A real win-win! Oh, AND, because we are a new customer, they gave us 10% off! ❤️ So, if you are hesitating about carpet or upholstery cleaning, hesitate no more! These guys know what they are doing and are a real pleasure to do business with! Oh and the picture on my post is not from our house! It is on their ad! 🥹
Martin.P was very pleasant and professional! He also allowed me to review the cleaning to see if it met my personal standards. I would definitely recommend your services an continue personal service with this company in the future! Awesome service!
Pure Heaven Carpet & Upholstery Cleaning is AWESOME! I’ve been using them for years, and they never disappoint. Martin is fantastic and truly takes pride in his work. Rachel, who handles all of the appointments, is equally wonderful, her communication and prompt responses are superb! I can’t recommend this company enough. If you’re looking for reliable, professional, and genuinely caring service, give Pure Heaven a call. You won’t be disappointed!
I recently used their services for tile and grout cleaning. The response time and turn out was very quick. The communication was great. They did a great job at a fair price. I would use them again.
Pure Heaven did an excellent job cleaning my couch and loveseat! Will definitely use their services again!
Wow! If you believe in excellent customer service Martin is truly a professional. I needed to have my floor tile/grout cleaned and carpet restretched. He was upfront telling me what needed to be done and performed the tasks quickly and to my satisfaction. You can definitely tell he takes pride in his work and wants to treat his customers with care. Pure Heaven will definitely be at the top of my carpet care recommendations list!
Fantastic job Martin went over and above to make sure the carpet was clean and fresh . Efficient and quickly done . Highly recommend using this cleaning service.
Pure Heaven has certainly lived up to its name and reputation today! Martin, our technician, was amazing, thorough, professional and friendly... He repaired an area on the carpet that our dog had dug through to the floor. Thankfully we had a piece of carpet from when we first bought it years ago! SEE my before and after pics showing the repair and how clean the carpet is around it after having it cleaned! The smell is wonderful, the carpet looks awesome, and I could not be happier. The price is very very reasonable for the cleaning and the repair. I can tell you that Martin goes above and beyond in his work and I highly recommend him and Pure Heaven. ((Please ignore the stacked up furniture etc as we wanted that carpet cleaned from head to toe LOL!!!))
5 stars! I had a great experience with Pure Heaven Carpet & Upholstery Cleaning. The owner was incredibly nice, professional, and easy to work with. Scheduling was simple, communication was great from start to finish, and he honored the online quote exactly; no surprise charges and no attempts to upsell me on anything. Best of all, the carpet came out looking brand new! It’s refreshing to work with a company that is honest, straightforward, and takes pride in their work. I’ll definitely be using Pure Heaven again and highly recommend them!
I had new flooring installed. Downstairs in 3 rooms, I had Pure Heaven to install waterproof Pego board. Upstairs I had 3 bedrooms with closets and hallway with carpet installed. They completed the job in a day. They did an excellent job. I was very pleased with their work and professionalism.
Very good service, job well done and very clean. I love their work and they are so fast too.thank you Martin , I would definitely call you again
I cannot recommend Pure Haven Carpet & Upholstery Cleaning enough! They came out to clean my couch, and I honestly didn’t think it could be saved. Between kids, coffee spills, dirt, and dogs, it was covered in stains and years of wear. By the time they finished, it looked almost brand new! They were professional, friendly, thorough, and clearly took pride in their work. The attention to detail and the results completely exceeded my expectations. It’s amazing what they were able to do. If you’re on the fence about having your furniture cleaned, do it and call Pure Haven. They brought my couch back to life, and I will definitely be using them again. Highly recommend!
I reached out to Pure Heaven to have my carpet cleaned. Rachel worked with me to accommodate my schedule and handled everything perfectly. The employees showed up on time and did a great job. Great group of people. I will always call them every time I need my carpet cleaned. Wonderful place to do business.
EDITED: Second time utilizing Pure Heaven for carpet cleaning and we're just as impressed as the first time. Unparalleled customer service and amazing results every.single.time. Thank you for caring as much about your services and your clients as we do our home! You truly stand out amongst the noise - we're grateful to have found such a credible and professional company. Thank you Pure Heaven! ___________________________________________ We recently moved to Georgetown and used Pure Heaven for our carpet cleaning needs. They got us on their schedule within a few days of my call, and they did the best job - exceeding all expectations! Stains that we were sure wouldn't come out - gone. The carpet upstairs and down looks brand new and smells so fresh and clean!! Their customer service sets the standard and we won't use any other cleaning service after being treated like their most important clients. For results beyond expectations and customer service that mirrors off-the-charts hospitality, save yourself the hassle of research and choose Pure Heaven.
OMG OUR CARPET LOOKS BRAND NEW!!! this was our first time using PURE HEAVEN CARPET CLEANING and they did not disappoint! MARTIN was on time, professional, knowledgeable & customer service was awesome! we will definitely use them again and refer them to family & friends! THANK YOU!!!!
Martin did a great job with our carpet. It had stains from dog vomit that we tried to clean immediately with Nature’s Miracle pet stain remover but were unsuccessful. Martin had to return to give a second treatment which he had predicted would be necessary. It looks brand new now and we are so delighted. Thank you Martin for your service and advice.
Job well done! The gentleman was very considerate and knowledgeable. The carpet looks so good!
Martin does great work. He cleaned several pieces of furniture for me and made my 35-year-old bar stools look brand new. I highly recommend him!
This is the 4th time I’ve used Pure Heaven. Professional, excellent work and highly recommended.
Pure Heaven Carpet and Upholstery Cleaning exceeded my expectations. They were honest from the start, transparent with pricing, and very professional. My couch looks like new again, which I honestly didn’t think was possible. Great value for the quality of work—highly recommend!
Absolutely amazing experience. They cleaned our house for move-out and honestly got it to a level I didn’t think was even possible. The place looked better than when we moved in. Super easy to communicate with—quick to respond, easy to text, and just really great to work with from start to finish. 11/10, would absolutely recommend. These people are basically magicians.
Great job timely, friendly did exactly what we needed. Will recommend to all.
We have used Pure Heaven Carpet Cleaning several times , and they have always done a great job. Thorough, careful, punctual, and experienced. They paid a lot of attention to detail and were sure not to damage antiques and wood furniture. This is a reasonably priced service that does excellent work!
Best carpet cleaning service, excellent communication, on time and fabulous results
Really great job. Give these guys your business. They are family owned and have great prices... Would rather give to local than commercial click -it- tickit Companies. A+
Martin and his co worker did a great job on cleaning my couches. I would highly recommend them to do your carpet and upholstery cleaning. Very nice to top it off !
From calling to get info, to Martin and his helper coming to clean our carpets, the experience and service were exceptional! Will definitely be calling again!
Martín and his team did an amazing job on our carpet! They worked quickly and were able to get all stains and smells out of our carpet. All for a very affordable price. I will keep them in mind if I ever need carpet cleaning services again!
Did an outstanding job...we have pets in the house so you know what that means and by the time Pure Heaven left the carpet looked like it was almost new. GREAT JOB!!! Very professional yet very friendly and personable.
We hired pure heaven to stretch our carpet upstairs which included an large living room, long hall, and bedroom. Approximately 750 sq ft. We proactively move some smaller furniture out of the way. They moved, and worked around the larger heavy furniture. They were professional, great communications, and did a fabulous job. Now adays its hard to find an honest firm with integrity and a solid work ethic. If you contact this company they will have exceptional communication, be on time and do great work. Very very happy I found and contacted the for the job. In fact, I plan on hiring them to clean living furniture next. Call, you will not be disappointed in the extremely great service you will receive.
Superb job - carpets look brand new. Won’t hesitate to use them in the future & feel confident to recommend their services to fam & friends.
I had an excellent experience with Pure Heaven. I requested a deep clean and repairs for a couple holes. The clean was perfect, but after drying I noticed the patches were discolored; the spare carpet used had been stored in the attic and was stained in the area used for the repairs. Martin returned at no cost, pulled the spare carpet from the attic to see it in a better light, and replaced both patches despite me only requesting one, and even performed a complimentary cleaning of some stains left by another contractor. He was a real pleasure to work with and I will be recommending to friends and family.
Martin did my Ethan Allen sectional and it is amazing how detailed he is with his work. Explaining all and how the colors seemed to come back. I have never had it cleaned
My neighbor gave me their info a year or 2 ago and they did so well with my upstairs that I had to call them back when I needed my sons room and my closet’s carpet cleaned and I cannot recommend enough! They went above and beyond! 10/10 recommend!
Very responsive and they did a great job on our carpets/dryer duct cleaning
Wonderful. My 88 yr old brother thought his carpet was brown!! Great job & thank you so much for your promptness,
I have been the recipient of many good leads for goods and services due to our friendly neighbors on Sun City Tx. F.B. page and for this I THANK YOU heartily! Recently, I asked for recommendations for upholstery cleaning companies and received several suggestions from happy customers. We ended up going with Pure Heaven carpet and upholstery company with Martin Palacious (owner) and another person coming out to clean our two sofas. This company has been one of the most fabulous companies to work with from start to finish due to 100% customer friendly service with great follow through. They took our request for an appointment and followed through with text as to day and time. They gave us a 2 hour window (10-12) and said that Martin would call us 1/2 hour out from his arrival time which he did. Both Martin and his partner were conversational and all smiles the whole time they were here and they worked in tandem as they did. The sofas look amazing and smell like they were fresh breeze dried on a lovely sunny day. When researching their company, we saw that they received many, many enthusiastic “5 star” reviews. On top of all of this, they were less expensive than other companies we had researched. A real win-win! Oh, AND, because we are a new customer, they gave us 10% off! ❤️ So, if you are hesitating about carpet or upholstery cleaning, hesitate no more! These guys know what they are doing and are a real pleasure to do business with! Oh and the picture on my post is not from our house! It is on their ad! 🥹
Martin.P was very pleasant and professional! He also allowed me to review the cleaning to see if it met my personal standards. I would definitely recommend your services an continue personal service with this company in the future! Awesome service!
Pure Heaven Carpet & Upholstery Cleaning is AWESOME! I’ve been using them for years, and they never disappoint. Martin is fantastic and truly takes pride in his work. Rachel, who handles all of the appointments, is equally wonderful, her communication and prompt responses are superb! I can’t recommend this company enough. If you’re looking for reliable, professional, and genuinely caring service, give Pure Heaven a call. You won’t be disappointed!
I recently used their services for tile and grout cleaning. The response time and turn out was very quick. The communication was great. They did a great job at a fair price. I would use them again.
Pure Heaven did an excellent job cleaning my couch and loveseat! Will definitely use their services again!
Wow! If you believe in excellent customer service Martin is truly a professional. I needed to have my floor tile/grout cleaned and carpet restretched. He was upfront telling me what needed to be done and performed the tasks quickly and to my satisfaction. You can definitely tell he takes pride in his work and wants to treat his customers with care. Pure Heaven will definitely be at the top of my carpet care recommendations list!
Fantastic job Martin went over and above to make sure the carpet was clean and fresh . Efficient and quickly done . Highly recommend using this cleaning service.
Pure Heaven has certainly lived up to its name and reputation today! Martin, our technician, was amazing, thorough, professional and friendly... He repaired an area on the carpet that our dog had dug through to the floor. Thankfully we had a piece of carpet from when we first bought it years ago! SEE my before and after pics showing the repair and how clean the carpet is around it after having it cleaned! The smell is wonderful, the carpet looks awesome, and I could not be happier. The price is very very reasonable for the cleaning and the repair. I can tell you that Martin goes above and beyond in his work and I highly recommend him and Pure Heaven. ((Please ignore the stacked up furniture etc as we wanted that carpet cleaned from head to toe LOL!!!))
5 stars! I had a great experience with Pure Heaven Carpet & Upholstery Cleaning. The owner was incredibly nice, professional, and easy to work with. Scheduling was simple, communication was great from start to finish, and he honored the online quote exactly; no surprise charges and no attempts to upsell me on anything. Best of all, the carpet came out looking brand new! It’s refreshing to work with a company that is honest, straightforward, and takes pride in their work. I’ll definitely be using Pure Heaven again and highly recommend them!
I had new flooring installed. Downstairs in 3 rooms, I had Pure Heaven to install waterproof Pego board. Upstairs I had 3 bedrooms with closets and hallway with carpet installed. They completed the job in a day. They did an excellent job. I was very pleased with their work and professionalism.
Very good service, job well done and very clean. I love their work and they are so fast too.thank you Martin , I would definitely call you again
I cannot recommend Pure Haven Carpet & Upholstery Cleaning enough! They came out to clean my couch, and I honestly didn’t think it could be saved. Between kids, coffee spills, dirt, and dogs, it was covered in stains and years of wear. By the time they finished, it looked almost brand new! They were professional, friendly, thorough, and clearly took pride in their work. The attention to detail and the results completely exceeded my expectations. It’s amazing what they were able to do. If you’re on the fence about having your furniture cleaned, do it and call Pure Haven. They brought my couch back to life, and I will definitely be using them again. Highly recommend!
I reached out to Pure Heaven to have my carpet cleaned. Rachel worked with me to accommodate my schedule and handled everything perfectly. The employees showed up on time and did a great job. Great group of people. I will always call them every time I need my carpet cleaned. Wonderful place to do business.
EDITED: Second time utilizing Pure Heaven for carpet cleaning and we're just as impressed as the first time. Unparalleled customer service and amazing results every.single.time. Thank you for caring as much about your services and your clients as we do our home! You truly stand out amongst the noise - we're grateful to have found such a credible and professional company. Thank you Pure Heaven! ___________________________________________ We recently moved to Georgetown and used Pure Heaven for our carpet cleaning needs. They got us on their schedule within a few days of my call, and they did the best job - exceeding all expectations! Stains that we were sure wouldn't come out - gone. The carpet upstairs and down looks brand new and smells so fresh and clean!! Their customer service sets the standard and we won't use any other cleaning service after being treated like their most important clients. For results beyond expectations and customer service that mirrors off-the-charts hospitality, save yourself the hassle of research and choose Pure Heaven.
OMG OUR CARPET LOOKS BRAND NEW!!! this was our first time using PURE HEAVEN CARPET CLEANING and they did not disappoint! MARTIN was on time, professional, knowledgeable & customer service was awesome! we will definitely use them again and refer them to family & friends! THANK YOU!!!!
Martin did a great job with our carpet. It had stains from dog vomit that we tried to clean immediately with Nature’s Miracle pet stain remover but were unsuccessful. Martin had to return to give a second treatment which he had predicted would be necessary. It looks brand new now and we are so delighted. Thank you Martin for your service and advice.
Job well done! The gentleman was very considerate and knowledgeable. The carpet looks so good!
Martin does great work. He cleaned several pieces of furniture for me and made my 35-year-old bar stools look brand new. I highly recommend him!
Pure Heaven Carpet and Upholstery Cleaning exceeded my expectations. They were honest from the start, transparent with pricing, and very professional. My couch looks like new again, which I honestly didn’t think was possible. Great value for the quality of work—highly recommend!
Absolutely amazing experience. They cleaned our house for move-out and honestly got it to a level I didn’t think was even possible. The place looked better than when we moved in. Super easy to communicate with—quick to respond, easy to text, and just really great to work with from start to finish. 11/10, would absolutely recommend. These people are basically magicians.
We have used Pure Heaven Carpet Cleaning several times , and they have always done a great job. Thorough, careful, punctual, and experienced. They paid a lot of attention to detail and were sure not to damage antiques and wood furniture. This is a reasonably priced service that does excellent work!
Best carpet cleaning service, excellent communication, on time and fabulous results
Very good priced and stayed in their quote, very knowledgeable. did well stretching and cleaning carpets.
I was very impressed with their friendliness and professionalism. They did a great job cleaning the carpets, especially those in high traffic areas like hallways and stairs. And their prices are very reasonable. These guys are great- I highly recommend that you give them a call!
Martin was very professional and worked really hard to bring my 40+ year-old area rugs back to great condition! He also cleaned an upholstered chair, and it looks very nice, too.
Thank you Martin for the great cleaning job you did for us this morning on our vintage chair —it looks so much brighter and smells wonderful.
Arrived on time. I showed some bad stains in some areas of the carpet and they got them out. Everything looked very nice and did not have a overwhelming smell that some companies use. Pricing was very fair.
10/10 recommend this company! Customer service was outstanding. We had several rugs, a sectional, dining chairs and counter stools cleaned- they all look great! Martin P did a fantastic job.
We had a stain come up after the steam cleaning. Martin came back, spot cleaned it and re checked the rest of the house. Great service from a caring technician.
We have used them for 2 jobs now - carpet and a cream upholstery sectional! Incredible job, and easy to communicate with. Will use them over again many times!
The Pure Heaven team is stellar in communication and expertise to clean carpet and tile. I highly recommend them.
Martin Palacios from Pure Heaven Carpet was amazing prompt & did a fantastic job . Attention to detail & so nice friendly . He truly cares about his customers and does excellent work. Takes his time . A pleasure to work with will recommend him To family & friends.. Keep Up the good work! .
It was great to meet and work with Martin. I have a new puppy I've been potty training and now I was at a point to get the accidents cleaned up. My carpets look and smell awesome. I will definitely be using Pure Heaven again and would definitely recommend this company.
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