House Cleaning FAQ
Most frequent questions and answers
What measures do you take to ensure security during house cleaning?
Your security is paramount to us. Our team members undergo thorough background checks, and we implement strict protocols to safeguard your home and belongings.
Do I need to be present during the cleaning session?
It’s entirely up to you. Many clients prefer to be present during the first session to discuss specific requirements, but it’s not necessary for subsequent cleanings. We prioritize your convenience and comfort.
How do I schedule a house cleaning service?
Scheduling is easy! Simply contact us through our website or give us a call. We’ll discuss your needs, provide a free quote, and schedule a convenient time for your cleaning session.
Can I customize the cleaning services to fit my specific needs?
Absolutely! We offer personalized cleaning plans tailored to your unique requirements. Whether it’s a one-time deep clean, routine maintenance, or focus on specific areas, we’ve got you covered.
How long does a typical cleaning session take?
The duration depends on factors such as the size of your home and the scope of cleaning required.
We’ll provide an estimate based on your specific needs during the consultation.
Are You Insured To Clean My House?
Yes of course. At Pure Heaven we are fully insured and qualified to carry out any house cleaning service at your home or business. If you need proof we will be happy to show you before we begin the job.