• 512 822 0900
  • Monday - Saturday 8AM -5PM

Frequently Asked Questions

A Word From The Owner

Our Mission

  • It's our Mission to deliver the best service possible to our customers. You probably have never hired a company that cares for and treasures its clients the way our company does.
Martin Palacios

Owner , Pure Heaven Carpet & Upholstery Cleaning

Frequently Asked Questions

We recommend having your carpets professionally cleaned at least once every 6-12 months, depending on factors such as foot traffic, pets, and allergies. Regular cleaning helps maintain the appearance and longevity of your carpets while ensuring a clean and healthy indoor environment.

Yes, our cleaning methods are safe for pets and children. We use eco-friendly and non-toxic cleaning solutions that are gentle yet effective. After cleaning, your carpets will be free from harmful residues, making them safe for your loved ones to enjoy.

Absolutely! Our advanced cleaning techniques and powerful equipment allow us to tackle even the toughest stains and odors, including pet stains, wine spills, and food stains. We'll work diligently to restore your carpets to their original beauty.

Drying times vary depending on factors such as humidity, airflow, and carpet type. In general, carpets typically dry within 4-6 hours after cleaning. We also offer optional speed drying services to expedite the drying process, allowing you to resume normal activities sooner.

Yes, we stand behind the quality of our work. If you're not satisfied with the results, please let us know, and we'll do everything we can to make it right. Your satisfaction is our top priority.
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512 822 0900
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15140 Ranch Rd 2338, Georgetown, TX 78633, United States
Call : 512 822 0900
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Opening Hours
Monday
6:00AM to 11:30PM
Tuesday
6:00AM to 11:30PM
Wednesday
6:00AM to 11:30PM
Thursday
6:00AM to 11:30PM
Friday
6:00AM to 11:30PM
Saturday
7:00AM to 11:30PM
Saturday
7:00AM to 11:30PM
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