Our Work & Reviews

Would highly recommend Pure Heaven carpet cleaning from the first phone call up until the ending of service everything was very professional and done with satisfaction. Great job!

Customer service is amazing! Once my carpet dried the first time we noticed a few more areas that needed work. They came in no questions asked and attended to our needs. Highly recommend.

I usually don’t do reviews but their service was fantastic. They were prompt, polite and quick. The carpets look brand new. Thank you again.

I love this business and use it frequently. My furniture and carpet are light and they do a wonderful job of making it sparkle. Martin Palacios is very professional and efficient. Very affordable too!!

Wonderful service and professionalism!! Such a kind family. This is now my go to company for tile, grout, rug and upholstery cleaning!

Pure Heaven carpet cleaning is great. They are super courteous, and reasonably priced. My wool rug looked amazing afterwards. I highly recommend them.

This was my second time using Pure Heaven Carpet & Upholstery Cleaning, and they continue to impress! They previously cleaned and stretched the carpet at another home, and this time, they fixed and cleaned my dryer vent duct on short notice to help with my home closing. Their team is professional, efficient, and delivers top-quality service every time. I highly recommend them for any carpet or duct cleaning needs!

Did an amazing job with cleaning my dinning room chairs and living room area rug. Only thing I did not like was the fact that I only really needed my dinning chairs cleaned but because the price fell under $100 I had to add the area rug in to just for them to come clean. However, they did an amazing job with their cleaning!!!

Martin arrived on schedule, as promised. He is a very personable individual and very informative on the aspects of our carpet issue. It took him less than 30 minutes to correct the hump in the carpet and it looks the carpet was just installed. I would highly recommend him on any carpet or upholstery issues.

We hired Pure Heaven Carpet and Upholstery to clean our large sectional couch and carpet. Before they even arrived we were receiving text updates about our service, which was a nice surprise. Martin arrived on time and was professional and courteous. He explained everything that he would be doing and answered every question that I had. The couch and carpet look fantastic! He even gave us a pointers on how to treat any spills that we may encounter before the next cleaning. We were so impressed with the level of service, professionalism and quality of work that we are being scheduled to have our tile cleaned. Pure heaven carpet and upholstery is a fantastic company and I highly recommend them!

Martin answered my questions and took care of business. I had a room that needed cleaning as my own vacuuming and carpet shampooing was not getting the job done. After a quick look around he got to work and then we discussed a few other things for possible future work. The room no longer smells bad, the carpet is nice and clean. I couldn't be happier.

Incredible! The price was great and the man that came was very kind and helpful. My carpet smells wonderful now. Fully recommend!

Pure Haven was great from start to finish. From texting and answering all my questions to getting my appointment scheduled. Martin was on time, professional and did an amazing job. My couch looks and smells like I just bought it yesterday! Will definitely be using them again!

First, my phone call with Rachel went very smoothly and she was nice and accommodating. Today Martin came out and cleaned our white linen sofa and loveseat And They look so good! We’ve had them cleaned in the past with other companies and they didn’t do anywhere near the job that Martin did. Thank you, Rachel and Martin. I’ll be calling you again.🤠

Great find, I will be calling again. My carpets look fantastic and it was very reasonably priced.

Martin was curtious and on time. Did a great job on furniture and carpet.

Martin just finished my carpet and Couch and they look BRAND NEW! Not a single trace of spilled drinks, pet hair, crumbs, dirt, you name it! On top of that, Martin was very nice and professional. I would absolutely recommend Pure Heaven and will be using them again.

An excellent employee very professional was so glad he was sent to my house to clean my carpet all he had to do is spray it to get the smell out to me I could still smell the dog that we babysit it for my daughter the gentleman couldn't spell it but I could but after he left it smelled excellent when he was through cleaning my carpet thank you so much

Absolutely wonderful. Martin the tech and his assistant were very professional and did a great job restretching 3 rooms that were poorly installed by a different company. They also cleaned the carpets and gave them new life for our rental. They had very good comminication also keeping me in the loop via text and phone calls when they were on their way. Highly recommend!

Martin showed up ready to take on my cream colored linen couch. I have to give him a 10. He was very thorough and took extra time to make sure it turned out right. It is beautiful once again. Thanks Martin! This is my second review. This company did a fabulous job on my carpet. I live three stories up and they made a way to make sure they got the carpet cleaned. Thank you so much for your integrity. 💯+

Work was great. Got rid of our tough stains from foot traffic. They have wonderful customer service, had a hiccup at the beginning with something not being cleaned all the way but had another guy come out and did amazing work!

Extremely professional and punctual! Martin did a fantastic job on our carpet and rugs. Highly recommend!

Friendly service! And the carpet and rugs look great after the cleaning 👍

Did an outstanding job...we have pets in the house so you know what that means and by the time Pure Heaven left the carpet looked like it was almost new. GREAT JOB!!! Very professional yet very friendly and personable.

The service was great! Our carpets looked amazing, and the staff was friendly, knowledgeable, and respectful of our belongings.

Great job! Very professional and even gave me some cleaning tips for the future. Our carpets look fantastic. Super impressed.

Always quick to respond to requests; great customer service; excellent carpet cleaning; very affordable.

Second time I've used their services. Had three carpeted rooms cleaned and the results were excellent! The service agent arrived and began working on time. We're no longer considering replacing the carpets.

Martin was professional and pleasant. He was very well prepared and methodical. The carpets came out great. I highly recommend.

Superb communication, Quality Service and On Time!!! Did EXACTLY what was requested and didn’t try to upsell me anything. Performed service at price quoted. No add-ons or surprise fees. My carpet and rug look great! Best service I’ve had in years. Definitely will be using again. Thanks Martin!

Easy to schedule. Very friendly on the phone any time I called. Martin was extremely friendly and flexible with other cleaning staff at the house. Definitely would use them again. The carpet look great!!

Outstanding work! Very knowledgeable, well done, and quick! Price was well within reason. Would highly recommend to anyone needing their carpets cleaned in the Georgetown area.

I had excellent service and totally clean upholstery. Martin, the person in charge was friendly and trustworthy. I wasn’t charged anything over the amount that was quoted. I highly recommend this company and will have them clean my carpets as well.

The customer service won me over before the technician ever arrived. I had originally reached out for one area rug but once I spoke with them about pricing I decided to do all three of my area rugs. When Martin arrived he was extremely friendly and a perfect representation of the company. The cleaning was fast and well worth the money spent. I will be reaching back out when I need another cleaning.

Our experience could not have better. From making the appointment through the carpeting cleaning process they were kind and did a great job! I will definitely not hesitate to call them again! Highly recommend Pure Heaven!!

Martin did an absolutely amazing job! He resurrected my couch and chairs! Thank you for giving them new life!

Martin is very helpful and communicative, his company helped us a lot with our move out carpet cleaning, cleaning and carpet fixing. 100% recommended

Excellent cleaning service for all room carpets, rugs, sofas & dinning chairs highly recommend

Pure Heaven did an excellent job cleaning our carpet in our Family Life Center. They are courteous, professional and very efficient. Thank you Pure Heaven for doing such an amazing job!

Very thorough cleaning of a couch, love seat, and armchair purchased used for my son going off to college. The cost was very competitive and affordable, specifically for deep cleaning, protectant, and deodorizer. The furniture looked new and smelled very fresh, when finished. I wish they offered re-upholstery services as well or partnered with someone that has great customer service and satisfaction as they do. Thank you so much Pure Heavan!

We used them for couch and carpet cleaning. They were very professional, timely, and knowledgeable. They also responded quickly to my inquiry and any questions I had. Will be referring to others and using in the future.

Our company. DBD Estate Services, has used Pure Heaven Carpet and Upholstery Cleaning on dozens of projects and the service is always great. Martin is an artist who can be trusted with the finest antiques and the most delicate upholstery.

Martin did an excellent job cleaning my two recliners! Martin is curious, kind and has a very strong work ethic. The company is amazing.

Martin was very professional and courteous. One room really needed a cleaning. All the rooms came out beautiful. Thank you.

Awesome experience from start to finish! Was able to set the appointment up with a person over text which was supper convenient for me. They came out within a week. Texted me to let me know they were on the way. Fast and friendly service and my carpet looks great!

I’ve been using Pure Heaven Carpet & Upholstery for over 2 years. I trust this company with all of my carpet needs. My carpet always look pristine when done! Martin takes great pride in his work!

Mr. Martin always does an amazing job! We have cream colored couches and own two labs. Our couches always look brand new after he cleans them up.

Another expertly-done & beautiful tile cleaning result from Martin and the Pure Heaven team. We've been using their services for over a year for both for our hair salon tile cleaning and our home tile & carpet cleaning. They always do an efficient, professional job and we highly recommend them to our customers and friends.

We had just moved into a new apartment and wanted to ensure the carpets were clean and contacted Pure Heaven due to their outstanding reviews. I can say, the reviews were absolutely correct. They came the same day and his attention to detail and being careful with the surroundings was very professional. Will definitely use this company in the future when time comes.

Martin always does a great job on my “white” West Elm couch. He usually books within 24 hours. The communication for scheduling and follow up is excellent. I am on my 5th year of using this service. Very reasonable too!